Shipping & Delivery Policy

This Shipping & Delivery Policy is part of our Terms of Use ("Terms") and should be therefore read alongside our main Terms: https://www.hellonuio.com/pages/terms. Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us. 

What Are My Shipping & Delivery Options?

Shipping Fees
We offer shipping at the following rates: 

All times and dates given for delivery of the products are given in good faith but are estimates only. Once your order is packaged, we will send you a tracking number to your email address. 

Pre-Order Items

Payment will be required in full in cleared funds prior to shipment. If you combine in-stock and pre-ordered items, ALL items will be shipped at once when all pre-ordered items are available.

Do You Deliver Internationally? 

We are currently only shipping to US addresses. We do not offer international shipping. 

Are There Other Shipping Restrictions? 

Orders cannot be shipped to P.O. Boxes. Orders only ship on business days. 

What Happens If My Order Is Delayed? 

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery. 

Questions About Returns? 

If you have questions about returns, please review our Return Policy: https://www.hellonuio.com/pages/returns

How Can You Contact Us About This Policy? 

If you have any further questions or comments, you may contact us.

Last updated October 11, 2024